Buyer beware

The Lite version worked great except it puts a less than subtle watermark in the middle of the screen. It converted the .mov file to .wmv correctly so I purchased the full version which does not work. The watermark is gone but so is the picture. There is also no way to specify the filename you want the converted file to have. The sound came out great though. How do I get my money back.

Geolev about Video Convert-Video Converter